Technical Call Center
Technical Call Center
- High quality phone support
- Email queue handling support
- Live chat support
- Backup/Disaster recovery site
- Original NOC type call center
Consulting
Consulting
- Call center related IT technology consulting
- Customized procedures and SLAs
- IT security Consulting
- IT Security training
IT Monitoring
IT Monitoring
- Open source best-of-breed solutions
- IT security monitors
- 24*7 critical batch monitoring
- SLA automated monitoring
IT Security
IT Security
- Health checks and ethical hacking
- Security posture audit
- Security Policy design
- Personnel training
Turn-key
Turn-key
- Best of breed Incident Tracking & CRM tools
- Knowledge management tools
- Quality assurance methodologies
- Call taking training
- ACD, IVR solutions
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go4GlobalService specializes in providing integrated services as a combination of any of the bellow, producing high added value and exceeding customer's expected results.
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